Cedar Parkway Solutions is a consultancy based in the Chicagoland area specializing in technology consulting with specific empahasis on the Call Center, Automation Processes and Telco Software Solutions. At Cedar Parkway we optimize your existing systems through our Solutions Delivery Management approach. SDM looks at your existing technology, process and people approach to on-boarding and keeping customers and develops superior customer interactions interfaces while balancing the costs of supplying enhanced technology solutions.
We not only optimize customer contact technology and Intranet applications we can also tune internal business processes, such as order management and provisioning systems.
Current and past clients include:-
- Cable and Wireless